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Free with system purchase
Click here to Download Product Brochure (.pdf file)
ULab Observer allows user experience researchers to conduct evaluations and testing while providing more efficient and effective results. This complete software suite consists of three interconnected, password protected, software modules. The Study Control Station Remote Participant, and Remote Observer.
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Complete UX Software Suite
This all-inclusive usability software suite allow researchers to invite remote observers, view and record multiple cameras, and instantly review and distribute windows standard media files.
• No remote observer license fees
• Participant “Thin Client” application requires minimal CPU usage.
• Windows Media Video (.wmv) instant reply
• Supports Multi-Camera view and record
Remote Observer
Remote observers can quickly connect and view the participant’s computer screen, view cameras, chat with other observers, and listen through VOIP technology.
• Listen to participant (VOIP connection)
• View participants desktop.
• Synchronized remote event logging.
• Text chat with observers and Researcher.
• Multi-Camera viewing.
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Study Control Station
Lead researchers have complete control over lab equipment, digital media hard drive recordings, participants desktop, cameras, remote observer authentication, and much more.
• View & record participants desktop
• Control Digital Media Encoding engine
• Secure password protection.
• Event logging and task tracking tool
• Remote participant support link
Remote Participant
The remote participant software allows researchers to remotely connect, view and control the user’s desktop and computer.
• Listen to participant through VOIP
• Participant “Thin Client” application
• Remote application support
• Two-way communication through VOIP
• View and record participant desktop
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